PrintPire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website printpire.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect personally identifiable information that you voluntarily provide when you:
This information may include your name, email address, phone number, shipping address, billing address, and payment information.
When you visit our website, we automatically collect certain information about your device, including:
When you use the Printpire Admin mobile application, we may collect additional information specific to mobile devices:
We may send push notifications about order updates, proof approvals, and important alerts. You can opt-out of push notifications at any time by:
The app supports Face ID, Touch ID, and fingerprint authentication for secure access. Your biometric data is:
The app stores certain data locally on your device for offline access and improved performance, including authentication tokens (stored securely in encrypted storage), cached order and product data, and app preferences.
The app may request the following permissions:
You can revoke these permissions at any time through your device settings.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy
PrintPire offers SMS/text messaging notifications for order confirmations, shipping updates, delivery notifications, design proof approvals, and promotional offers. By opting in to receive text messages from PrintPire, you consent to receive recurring automated text messages at the mobile number you provided.
When you opt in to SMS notifications, we collect your mobile phone number and your consent preferences. We use this information to send you transactional messages related to your orders and occasional promotional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
During checkout at printpire.com/checkout, customers see the following unchecked checkbox in the contact information section:
Checkout SMS Consent Checkbox
This checkbox is unchecked by default. Only customers who voluntarily check this box receive SMS notifications. No pre-checked boxes are used. Opting in is not required to complete a purchase.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive text messages from PrintPire. You can opt back in at any time by replying START or by checking the SMS consent box during your next checkout.
Message frequency varies based on your order activity. Typical messages include order confirmation, shipping notification, and delivery confirmation (approximately 2-5 messages per order). Message and data rates may apply depending on your mobile carrier and plan. Contact your carrier for details.
For help with SMS messages, reply HELP to any message or contact us at support@printpire.com.
We use the information we collect for various purposes, including:
We may share your information with third parties only in the following situations:
We do not sell your personal information to third parties.
We use administrative, technical, and physical security measures to protect your personal information. This includes:
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
To exercise these rights, please contact us at privacy@printpire.com
California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA):
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for 7 years for tax and legal purposes.
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us: